ENGLISH
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WHO
WE ARE We service the region from Lindsay to Brockville, Ontario for both translations and interpretations.
MISSION AND GOALS Effective communication between agencies or professionals and non-English speaking clients through competent well trained, ethical and impartial interpreters. Equal access and equitable treatment for non-English speakers to Community Services in the fields of law, health, education, social services and immigration.Adherence to provincial standards for interpretation, ensuring high quality, consistent delivery by trained competent and linguistically fluid interpreters. Service providers and service systems will be more responsive to the diverse needs of our multicultural community.
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INTERPRETATION SERVICES
Interpretation is the act of providing oral translation between or amongst speakers who speak different languages. An interpreter can be booked to facilitate your communication with a person/client who speaks limited English or French.
How to Access Interpretation Services
Hours of Operation:
You can access interpretation services 24 hours a day, 7 days a week. To schedule an interpreter please call 1-888-968-1065 or 613-968-1065 (in the Quinte area).Cancellation Policy:
Please provide us with at least 24 hours notice of cancellation, in the event that you no longer require the scheduled service of a language interpreter.Rates and Interpretation Options
Face-to-face - the interpreter will come to the service provider's location
$ 50.00/hour + HST - 2 hour minimum
* additional charges for travel time and mileage may applyTeleconference - the interpreter will place a call to the service provider and limited-English-speaker at requested location
$ 30.00/half hour + HST - ½ hour minimum
* long-distance charges may applyMessage Relay - the interpreter will deliver an informational message directly to the limited-English-speaker (service provider does not have to be present)
$ 30.00 flat rate + HST
*long-distance charges may apply
TRANSLATION SERVICES
Translation occurs when written documentation in one language is provided in writing in another language, so that it expresses the same meaning.How to Access Translation Services
Hours of Operation:
You can access translation services 8:30am to 4:30pm, Monday to Friday. To find out more about translation services call 1-888-968-1065 or 613-968-1065 (in the Quinte area).Locations for drop-off of documents:
Belleville: Quinte United Immigrant Services, 41 Octavia St., Room U1, Belleville, ON K8P 3P1Kingston: Immigrant Services Kingston and Area, 837 Princess St., 5th floor, Kingston, ON K7L 1G8
Cobourg: New Canadians Centre Cobourg, 50 Covert St., Cobourg, ON K9A 2L6
Peterborough: New Canadians Centre
205 Sherbrooke St., Unit D, Peterborough, ON K9J 2N2Services Offered
Confidential and accurate certified translations accepted by government agencies and for legal purposes.
Translators are certified by the ATIO (Association of Translators and Interpreters of Ontario)
For convenience, offices for drop off of original documents are located in Kingston, Belleville, Cobourg and Peterborough
Minimum deposit required for all translations
Quotes for pricing are provided within 1 to 2 business days
Processing time for most translations is 5 to 7 business days